Pack of 3 Basic Briefs

Refund and Exchange Policy:

At Beme.com.pk Store, your satisfaction is our priority. Please read our policy carefully:

Due to hygiene and personal care standards, period panties cannot be returned or exchanged once used or washed. However, if you receive a damaged or defective item, please contact our support team within 7 days of delivery for assistance.

1. Wrong Size or Wrong Item Ordered:
If you order the wrong size or item, you may exchange it for the correct product. A shipping fee of PKR 199 will apply for the exchange. The returned item must be in its original condition and packaging, including all tags and labels.

2. Defective Items:
If you receive a defective item, you are eligible for a full refund. To qualify, please provide clear images and videos showing the defect. Refunds will be processed within 7–14 business days upon verification.

3. Exchanges for Non-Defective Items:
If you are unsatisfied with a non-defective product, refunds will not be issued. However, you may exchange the product for another item of equal value from our store.

4. How to Initiate a Return or Exchange:
Contact our customer service team via:

Email: Beme.com.pk@gmail.com
WhatsApp: +923253488727

Please provide your order number and details of the issue. Our team will guide you through the process.

5. Refund Method:
Refunds for defective items will be credited to your bank account, JazzCash, or Easypaisa exclusively.

6. Additional Notes:
This policy does not affect your statutory rights. For any questions or concerns, please reach out to us anytime.